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Club News

In Rovers We Trust – Project Update

24 December 2012

This season Doncaster Rovers introduced In Rovers We Trust, our fan engagement project aimed at giving fans a larger say in the decisions that affect you.

Over the course of the past few months the club have worked hard with fans through the Viking Supporters Co-operative and Supporters Clubs to implement some of the suggestions we have received.  

Here are some project updates on what you wanted us to action.

During January Doncaster Rovers will be hosting another meet the owners event, the second of the season, giving you opportunity to once again put forward suggestions and speak to the owners direct, for details of that event click here.

Later on this month the Club will also be hosting its third survey as part of the In Rovers We Trust project.  The club believe that Doncaster Rovers are the only football club in the UK that on a quarterly basis asks fans “How valued do you feel by the Club” and urge all fans to participate in that survey.

Kiosks
The start of the stadi-yum project and the £200,000 investment into the stadium kiosks has been delayed slightly and will now start in the New Year.  Kiosks are being changed in between games during a 3 month window, which should see works complete in April.

As part of the renovations fans will have a new range of food on offer including soup, sandwiches, pizza and a new coffee product.   There will also be a range of new items for families and children.

The new kiosks will also have clearer signage options allowing fans to identify the range of products on offer at each kiosk more easily.

Belle Vue Bar
Spotless have also confirmed that refurbishments will also take place in the Belle Vue Bar, the result of this investment will mean an increase in capacity with more seating and standing availability.

An increased range of food projects will also be available within the Belle Vue Bar on completion of the works.

Both staff working in the Belle Vue Bar and the stadium concourses will have new uniforms too, in keeping with the new food and drink branding and with a clearer link to Doncaster Rovers identity.

1879/Guest Ales
Due to the success of 1879 drink in the Belle Vue bar, this is now available in both the Directors and Hospitality suites.  Spotless will also be continuing to trial guest ales at match days moving forward to provide a unique experience.

Match Day Atmosphere
The club have been working closely with fans groups to improve the match day atmosphere at games.  This has resulted in the pre-match music being played being chosen from a fan created playlist, the introduction of Molly Malone, Hey Jude and Wild Rover all being played pre-match in order to create closer links with Belle Vue.

Smoking Bubbles
The club will be trialling a smoking bubble this season, starting from our home game against Colchester United on Saturday 5th January.  The Club wish to thank all fans who have contributed suggestions for this facility.

Cash Turnstiles
Cash turnstiles were used at home cup games this season with successful trials in Rovers fixtures against Chesterfield and Bradford Park Avenue.  There are no plans to introduce cash turnstiles at league games this season at this stage and a decision will be made on how cash turnstiles will be used next season shortly.

Rovers Player
Due to continued feedback from fans regarding Rovers Player and the dropping out of commentary at games, the club have petitioned the Football League and Perform to fix the problem.  The club now believe the problem has been solved with the option of listening to matches without the DVR function and no issues were reported during Rovers last fixture.

Ticket Office
At the request of fans the ticket office now accepts card payments and when queue levels are manageable also sells tickets to future home and away matches in addition to tickets for the day of the game.

Crèche Facility
The Club are looking at the opportunity to introduce a match day crèche facility in order to allow those with young children to be able to come and watch the game, knowing that their child will be left in a safe environment at the ground.  For details on this scheme, click here.


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