As part of the In Rovers We Trust project Doncaster Rovers have introduced cash turnstiles in the Polypipe Stand (South) for all home league games.
An unreserved seating area of over 400 seats has been made available for those using the cash turnstiles allowing supporters to attend games without having to purchase tickets directly from the ticket office.
Constructive feedback through the Viking Supporters Co-operative and our Supporter Liaison Officers though has identified issues that arose from a system of having 3 turnstiles exclusively for pay on the gate with the remaining 2 turnstiles being used exclusively for advance ticket purchases.
Consequently the club have made the decision to change the cash turnstile system for league match days as follows;-
Supporters will be able to “pay on the gate” through five turnstiles in the Polypipe Stand as described below;
Turnstile 12 - Seniors
Turnstile 14 - Adults
Turnstile 13 - U12
Turnstile 15 - Juniors
Turnstile 16 - Young Person
In addition season ticket holders and advance match ticket purchases will be able to go through any of the turnstiles listed above and are encouraged to choose the turnstile available with the smallest queue at the time.
The exception to this change will be 5 or 10 match package holders, who will still have to swap their voucher for a match ticket at the ticket office initially.
This is due to the multi-game tickets only using the lettered vouchers, which are also present in all the season ticket books and therefore impossible to identify a multi-game voucher to a season ticket voucher at point of entry.
This will be reviewed next year in order to ensure multi-game ticket holders can enter the stadium through the cash turnstile without the need to visit the ticket office.
The club thank fans for their continued patience as we make these changes to ensure the cash turnstile facility is deemed a success by all parties.