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Club News

MTO Outcome

27 July 2016

You asked, we did.

The Club was once again pleased with the attendance and interactivity of our supporters who recently attended our popular ‘Meet The Owners’ event.

Chief Executive Gavin Baldwin, First Team Manager Darren Ferguson, Chairman David Blunt, Vice Chairman Andy Watson and President Dick Watson were on the top table.

Here is a brief summary of the salient points from another productive evening at Keepmoat Stadium.

Q: Is it possible to introduce a ramp to the West Stand for improved disabled access?
A: All lifts in the West Stand have had regular maintenance throughout the off season and we have ongoing maintenance scheduled for the forthcoming season. We also have specialised evacuation chairs on site for wheelchair users in case of emergency. Unfortunately ramped access in this area is not viable due to building regulations.
 
Q: How can we improve the enjoyment / experience of fans at away games?
A: The club is installing a new ticketing system which will enable us to allow the supporter to choose specific seating.  The Club will work where possible with the club we are visiting to allocate singing areas and non-singing area, which will produce the best match day experience for all who travel.
 
Q: What changes / improvements will be made to matchday magazine, RAW?
A: We’ve made a number of positive changes to the matchday programme.
We have been in extended dialogue with the supporter clubs/boards, Paul Mayfield and Len South to ascertain the appropriate tone and content required by the fans.
This season’s programme will include a retro programme, a history section from the 1946/47 season, an increased away information section and will have ZERO adverts with the exception of the contracted football league adverts. It will also be available online FREE for season ticket holders.
 
Q: Is it possible to amend the timing of the home fixture against Barnet as it is on the same day (8th October) as an England World Cup qualifier?
A: Unfortunately due to the amount of games scheduled around that time and the possibility of added fixture congestion with cup replays, the decision has been taken to not move the game.  The club will investigate the possibility of the 5pm fixture being shown on the TV’s of the concourses to enable any fans who wish to watch the game in the stadium.

Q: How can we appeal to a wider fan base, particularly in areas that don’t have a recognised football league team?
A: The club will soon be launching the ‘Club Ambassador’ scheme to enable us to work with our current support base to spread the Rovers message as far as we possibly can, bring on board new support.  The person who asked this question has already agreed to be one of our ambassadors and promote the club in the Wakefield area, therefore hitting areas outside of Doncaster.

The club will also continue to use our CRM system and work with partners to ensure that the ‘Rovers’ message can be viewed far and wide. 

 
For any further queries please contact supporterserivces@clubdoncaster.co.uk

We anticipate our next MTO being in the New Year; details of which will be announced nearer the time.

We look forward to your support this forthcoming season.

We are #ForeverRovers.

#DRFCMTO


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