Doncaster Rovers are looking for fans to join a series of fan forums with a focus of enhancing the supporter experience at the club.
The In Rovers We Trust campaign, launched six years ago, laid the foundations for a series of initiatives which are still in operation today, examples of which include the removal of booking fees when using a credit or debit card for match tickets, the introduction of cash gates, the introduction of pre-pour and pre-order facilities on half time drinks and the adoption of smoking bubbles for those supporters who wish to use them.
Dialogue with supporters has continued to improve since In Rovers We Trust, the club continue to host Meet the Owners events twice per year and the introduction of a Supporters Board has helped oversee a number of further initiatives, such as the 22-24 landing zone on Silver Memberships.
The club are now looking for fans who are interested in further enhancing the experience of supporting the club to come forward to discuss ideas around the following topic areas
- The stadium experience (including atmosphere and fan parks )
- Developing a Rovers presence across the borough
- Building loyalty and attracting new supporters
Head of group marketing & communications Shaun Lockwood said: “The forums will provide fans the opportunity to bring forward new ideas and discuss our own thoughts on how we can improve different aspects of supporting Doncaster Rovers.
“A lot of changes we’ve previously made from supporter feedback at the club we’ve been able to implement almost as soon as the idea was put forward. The purpose of these forums will be to take a longer term view of what fans want to see, so we can generate ideas for wider consultation and consider the timescales and infrastructure implications in more detail.”
Supporters Board member Gill Shepherd said: “Rovers have listened and acted to a number of issues raised by us over the past few years, and I am proud to be a supporter of a club that takes feedback seriously.
“This is a great opportunity for the wider fanbase to join in this process and help shape the way Rovers operates for years to come.”
Those interested should email supporterservices@clubdoncaster.co.uk.